Get Ready for the Digital Customer Registry!
The Digital Customer Registry of AADE is a new mandatory digital customer logging system, expected to be implemented in 2025. The goal of the Independent Authority for Public Revenue (AADE) is to enable real-time monitoring of customer transactions and strengthen tax transparency. SBZ and its application EMDI are already prepared to fully support this new requirement, ensuring compliance with ease and reliability.
What is the Digital Customer Registry?
The Digital Customer Registry is a mandatory online application that records customer data for both retail and wholesale transactions. Registration takes place in real time and before the service is provided.
The registry includes:
- Company & customer information
- Vehicle license plate number (where applicable)
- Type and purpose of the service provided
- Issued documents and payment methods
- Date and time of customer entry/service
This system enables AADE to cross-check data and identify inconsistencies based on business activity codes (KAD), strengthening fiscal compliance across the board.
Who is affected?
The rollout will happen gradually. In the first phase, it applies to businesses involved in vehicle-related services, such as:
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Car repair and maintenance workshops
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Body shops
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Tire services (vulcanizers)
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Car wash stations
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Parking facilities
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Vehicle rental companies (cars/motorcycles)
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Any business offering similar services
In later phases, the following will also be included:
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Gyms & wellness centers
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Private medical practitioners
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Catering & other personalized service providers
How is SBZ prepared?
SBZ IKE , through the EMDI platform, has already implemented the required adjustments for the Digital Customer Registry across all relevant industry editions. These changes are offered free of charge to customers using the current version and support all required fields and integrations with AADE.
Highlights include:
- Compatibility with one-time, recurring, and ongoing services
- Manual entry or automatic data pulling
- Full entry history with support for cancellations/edits
- Multi-location and multi-branch support
Why choose SBZ ?
- Tailored Solutions for Your Industry:
SBZ offers specialized versions of EMDI for auto repair shops, parking services, body shops, gyms, tire stations, and even smaller businesses with basic needs. - Full Regulatory Compliance:
All applications are fully aligned with current and upcoming regulations such as myDATA, e-invoicing, certified providers, and digital delivery notes. - Personalized Support:
SBZ is ready to guide you every step of the way, either directly or through our partner network. - Competitive Pricing:
EMDI is already available starting at just €29.00 + VAT/month.
What should you do now?
If you operate in an industry that will fall under the Digital Customer Registry:
- Contact SBZ or an authorized partner
- Request guidance on the appropriate EMDI edition
- Ensure your software is up to date
- Redeem your “Digital Tools for SMEs” Voucher now
Important Note:
The Digital Customer Registry of AADE is still in sandbox (test) mode, launched by AADE . SBZ is actively participating in this trial phase and has already integrated the technical requirements into the appropriate versions of EMDI. Full implementation in production is expected within 2025.
Sources:
- Presentation – Digital Customer Registry (February 2025)
- AADE – Official information on the Digital Registry
- Taxheaven – Regulatory analysis & updates (Only available in Greek)
- Ministry of Finance – Digitization policy framework (Only available in Greek)
- Newsbomb.gr – Digital Registry rollout in 2025 (Only available in Greek)
- Naftemporiki.gr – myDATA & digital compliance updates (Only available in Greek)
Disclaimer:
This article is for informational purposes only. The content is based on the latest publicly available data from official sources. Future amendments may occur once the official decision from AADE is released.